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First page of The Art of Listening

Pediatrician: I’m not a therapist.

Me: I know you’re not a therapist; you don’t have to be.

Pediatrician: But what if they (the patient or patient’s parent) start talking about traumatic events? It’s like opening a can of worms.

Me: They already tell you so many hard things and you already advise on difficult matters; we’re just giving it a different frame now.

Pediatrician: What if I don’t know the right thing to say?

Me: What if you don’t have to say anything?

Pediatrician: [blank stare]

Me: What if you just ask questions, validate experiences, listen, and provide...

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