AAP Publications FAQ
AAP Publications ordering and account information for librarians and administrators, and Quick Reference handouts for librarians and library patrons.
Institutional Administrator/Librarian Frequently Asked Questions
How do I subscribe?
Contact your subscription agent or AAP using the Inquiry Form.
How do I administer my account?
See the Library Resources page for information about ordering, administering your account, getting usage reports, etc. You can administer your account in Silverchair SiteManager.
How can my users authenticate?
AAP Publications supports common authentication methods, including IP address/range, OpenAthens, Shibboleth, referring URL, and common username. Although we do not officially support proxy access such as EZ Proxy, content is accessible.
Visit our EZProxy Stanza information page here.
How do my patrons access on mobile?
If you use IP authentication, they will be automatically authenticated while on your WiFi network. If they access via Google Scholar while authenticated to your network, the Campus-Activated Subscriber Access (CASA) protocol will create a token on the device that will enable the user to access from off-campus via Google Scholar. Users must renew these tokens by accessing while on the network every 30 days. There is a square badge with a help button on the far right of every article, showing users the highest-level access they have and providing information about CASA. For off-campus users, the link includes a CASA token which enables them to access the article via their library subscription.
Can my patrons earn CME?
CME/MOC is not currently supported for institutional users. Users can subscribe directly at shopAAP. Quiz questions and answers are available to view by downloading the full issue. Quiz questions are at the article level and the answers are towards the back of the full issue.
How do I get technical support?
You can contact your account manager or Member and Customer Care by submitting a question here.
See Publications Ordering information for more information.