TABLE 2

Medical Communication Events Characteristics, by Study Arm

TelephoneVideoP
At patient level n = 28 n = 22  
 No. of video-recorded medical communications per patient, mean (SD) 6.4 (3.8) 6.0 (7.8) .80a 
 Total communication time per patient, min, mean (SD) 44.9 (37.8) 34.7 (47.8) .42a 
 Professional interpretation use captured at least once on video, n (%) 24 (86) 21 (95) .25b 
At communication event level n = 180 n = 132  
 Duration of communication events, min, mean (SD)    
  Provider-led communication 7.5 (7.3) (n = 110) 5.5 (5.3) (n = 68) .05a 
  Nurse-led communication 6.2 (5.2) (n = 66) 6.2 (8.6) (n = 62) .97a 
 Interpretation start-up time, min, mean (SD) 2.1 (0.9) (n = 55) 1.0 (0.8) (n = 38) <.001a 
 Individually evaluated communication event part of longer communication, n (%) 58 (32) 36 (27%) .34b 
 Communication method, n (%)   <.001c 
  Primarily English 92 (51) 74 (56)  
  Primarily Spanish, not certified 9 (5) 6 (5)  
  Mixed English and Spanish 6 (3) 4 (3)  
  Ad hoc interpreter 6 (3) 2 (2)  
  In-person interpreter 2 (1) 2 (2)  
  Telephone interpreter 64 (36) 1 (1)  
  Video interpreter 1 (1) 43 (33)  
TelephoneVideoP
At patient level n = 28 n = 22  
 No. of video-recorded medical communications per patient, mean (SD) 6.4 (3.8) 6.0 (7.8) .80a 
 Total communication time per patient, min, mean (SD) 44.9 (37.8) 34.7 (47.8) .42a 
 Professional interpretation use captured at least once on video, n (%) 24 (86) 21 (95) .25b 
At communication event level n = 180 n = 132  
 Duration of communication events, min, mean (SD)    
  Provider-led communication 7.5 (7.3) (n = 110) 5.5 (5.3) (n = 68) .05a 
  Nurse-led communication 6.2 (5.2) (n = 66) 6.2 (8.6) (n = 62) .97a 
 Interpretation start-up time, min, mean (SD) 2.1 (0.9) (n = 55) 1.0 (0.8) (n = 38) <.001a 
 Individually evaluated communication event part of longer communication, n (%) 58 (32) 36 (27%) .34b 
 Communication method, n (%)   <.001c 
  Primarily English 92 (51) 74 (56)  
  Primarily Spanish, not certified 9 (5) 6 (5)  
  Mixed English and Spanish 6 (3) 4 (3)  
  Ad hoc interpreter 6 (3) 2 (2)  
  In-person interpreter 2 (1) 2 (2)  
  Telephone interpreter 64 (36) 1 (1)  
  Video interpreter 1 (1) 43 (33)  
a

Student’s t test, assuming unequal variance.

b

χ2.

c

Fisher’s exact test.

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