Difference in Positive Responses for UC and PHM Provider Perceptions Before and After the Standardized Handoff
| . | Preintervention . | Postintervention . | Δ . | Difference-in-Difference . | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| PHM (N = 22), n (%) . | UC (N = 23), n (%) . | P . | PHM (N = 19), n (%) . | UC (N = 27), n (%) . | P . | PHM, % . | UC, % . | χ2 . | P . | |
| How often is illness severity clearly stated? | 13 (59) | 18 (78.3) | .21 | 14 (73.7) | 27 (100) | .01 | 14.7 | 21.7 | 2.85 | .09 |
| How often is handoff delivered in an organized manner? Responded with almost always or most times. | 2 (9.1) | 11 (47.8) | .01 | 13 (68.4) | 22 (81.5) | .48 | 59.3 | 33.7 | 1.94 | .16 |
| How often are all pertinent details discussed? Responded with almost always or most times. | 12 (54.6) | 19 (82.6) | .06 | 18 (94.7) | 26 (96.3) | .99 | 40.1 | 13.7 | 0.41 | .52 |
| How often is the pace of delivery just right (not too slow, does not feel pressured)? Responded with almost always or most times. | 6 (27.3) | 15 (65.2) | .02 | 15 (78.9) | 20 (74.1) | .99 | 51.6 | 8.9 | 3.91 | .05 |
| Overall, how would you rate UC providers’ and inpatient providers’ communication during admission handoffs? Responded with above average or excellent. | 1 (4.6) | 9 (39.1) | .01 | 11 (57.9) | 20 (74.1) | .34 | 53.3 | 35.0 | 2.35 | .12 |
| . | Preintervention . | Postintervention . | Δ . | Difference-in-Difference . | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| PHM (N = 22), n (%) . | UC (N = 23), n (%) . | P . | PHM (N = 19), n (%) . | UC (N = 27), n (%) . | P . | PHM, % . | UC, % . | χ2 . | P . | |
| How often is illness severity clearly stated? | 13 (59) | 18 (78.3) | .21 | 14 (73.7) | 27 (100) | .01 | 14.7 | 21.7 | 2.85 | .09 |
| How often is handoff delivered in an organized manner? Responded with almost always or most times. | 2 (9.1) | 11 (47.8) | .01 | 13 (68.4) | 22 (81.5) | .48 | 59.3 | 33.7 | 1.94 | .16 |
| How often are all pertinent details discussed? Responded with almost always or most times. | 12 (54.6) | 19 (82.6) | .06 | 18 (94.7) | 26 (96.3) | .99 | 40.1 | 13.7 | 0.41 | .52 |
| How often is the pace of delivery just right (not too slow, does not feel pressured)? Responded with almost always or most times. | 6 (27.3) | 15 (65.2) | .02 | 15 (78.9) | 20 (74.1) | .99 | 51.6 | 8.9 | 3.91 | .05 |
| Overall, how would you rate UC providers’ and inpatient providers’ communication during admission handoffs? Responded with above average or excellent. | 1 (4.6) | 9 (39.1) | .01 | 11 (57.9) | 20 (74.1) | .34 | 53.3 | 35.0 | 2.35 | .12 |
The difference-in-difference describes whether there is a statistically significant difference in the degree of change in perception between UC and PHM providers.