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TABLE 1

Difference in Positive Responses for UC and PHM Provider Perceptions Before and After the Standardized Handoff

PreinterventionPostinterventionΔDifference-in-Difference
PHM (N = 22), n (%)UC (N = 23), n (%)PPHM (N = 19), n (%)UC (N = 27), n (%)PPHM, %UC, %χ2P
How often is illness severity clearly stated? 13 (59) 18 (78.3) .21 14 (73.7) 27 (100) .01 14.7 21.7 2.85 .09 
How often is handoff delivered in an organized manner? Responded with almost always or most times. 2 (9.1) 11 (47.8) .01 13 (68.4) 22 (81.5) .48 59.3 33.7 1.94 .16 
How often are all pertinent details discussed? Responded with almost always or most times. 12 (54.6) 19 (82.6) .06 18 (94.7) 26 (96.3) .99 40.1 13.7 0.41 .52 
How often is the pace of delivery just right (not too slow, does not feel pressured)? Responded with almost always or most times. 6 (27.3) 15 (65.2) .02 15 (78.9) 20 (74.1) .99 51.6 8.9 3.91 .05 
Overall, how would you rate UC providers’ and inpatient providers’ communication during admission handoffs? Responded with above average or excellent. 1 (4.6) 9 (39.1) .01 11 (57.9) 20 (74.1) .34 53.3 35.0 2.35 .12 
PreinterventionPostinterventionΔDifference-in-Difference
PHM (N = 22), n (%)UC (N = 23), n (%)PPHM (N = 19), n (%)UC (N = 27), n (%)PPHM, %UC, %χ2P
How often is illness severity clearly stated? 13 (59) 18 (78.3) .21 14 (73.7) 27 (100) .01 14.7 21.7 2.85 .09 
How often is handoff delivered in an organized manner? Responded with almost always or most times. 2 (9.1) 11 (47.8) .01 13 (68.4) 22 (81.5) .48 59.3 33.7 1.94 .16 
How often are all pertinent details discussed? Responded with almost always or most times. 12 (54.6) 19 (82.6) .06 18 (94.7) 26 (96.3) .99 40.1 13.7 0.41 .52 
How often is the pace of delivery just right (not too slow, does not feel pressured)? Responded with almost always or most times. 6 (27.3) 15 (65.2) .02 15 (78.9) 20 (74.1) .99 51.6 8.9 3.91 .05 
Overall, how would you rate UC providers’ and inpatient providers’ communication during admission handoffs? Responded with above average or excellent. 1 (4.6) 9 (39.1) .01 11 (57.9) 20 (74.1) .34 53.3 35.0 2.35 .12 

The difference-in-difference describes whether there is a statistically significant difference in the degree of change in perception between UC and PHM providers.

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